Bellman - Clevelander

Location:Miami Beach, FL
Employment Type:Full Time
Description:Provides bell services to hotel guests; checks guest luggage in and out of hotel; handles guest deliveries
Duties:•Greets all arriving guests and escorts arrivals/check ins to the Front Desk
•Provides all arriving guest with complimentary drinks upon check in
•Provides Property Tours / Orientation upon check in and/or upon request
•Escorts guests after check in to their rooms
•Assists guests with their luggage at check in and check out
•Familiarizes the guests with their accommodations by providing a room orientation
•Delivers all packages and messages to rooms in a timely manner
•Delivers daily guest newspapers
•Greets guests; opens and closes doors for them; addresses guests by name
•Remains knowledgeable about special events and their locations
•Maintains and ensures compliance of all policies and procedures
Other Functions:
•Performs other duties as assigned

Qualifications:•At least 2 years of related experience

Knowledge, skills and abilities:
•Ability to verbally communicate with others
•Ability to take direction from others
•Strong interpersonal, organizational and time management skills required
•Knowledge of general hotel practices

Working Conditions:
•Work is not performed in an office environment and requires evening and weekend hours.


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